Reimagining BeautyFix for a new generation of patients

Year
Client
Brand Identity & PositioningCreative DirectionPaid Social & Campaign DesignSocial Media Strategy
The Challenge
The Solution
The Results
Feedback
— Mark Greenspan, CEO

Work Timeline

Creative Director

I led the visual and conceptual evolution of BeautyFix, modernizing the brand while preserving medical credibility. I established a cohesive creative system across campaigns, content, and digital assets—shaping a confident, editorial identity that built trust and elevated the patient experience.

2022-2025

Social Media Director

I transformed BeautyFix’s online presence into a social-first, community-driven platform focused on education, engagement, and conversion. Through strategic storytelling, on-camera content, and creator-led initiatives, I helped grow audience trust, strengthen community, and support consistent patient acquisition.

2019-2022

Best Service Provider

BeautyMatter NEXT Awards
2022

Recognized by the BeautyMatter NEXT Awards 2022 as Best Provider, BeautyFix set a benchmark for how beauty brands can translate digital presence into clinical trust. Through spearheaded creative direction and close partnership with the marketing team, social and lifecycle channels were unified into a powerful retail engine supporting both brand credibility and growth.

Creative Direction for Core Brand Assets

Led creative and art direction for BeautyFix MedSpa’s foundational brand photoshoot, establishing the visual system used across all marketing channels. The shoot defined the brand’s tone, aesthetic, and on-camera presence through intentional concepting, model casting, and on-set direction, in collaboration with photographer Andrew Fennell. These assets became the backbone of BeautyFix’s creative ecosystem, informing social, web, paid media, and ongoing campaign work.

These assets became the visual backbone of BeautyFix’s marketing, informing every digital
touchpoint and future campaign execution.

SOCIAL MEDIA STRATEGY

Short-Form Video as a Trust Engine

Vertical video was a core driver of conversion at BeautyFix—used to introduce providers, spotlight services, and participate in industry trends in a way that felt both credible and human. Through Reels and short-form video, we educated potential patients on myths versus truths, showcased real before-and-after results, highlighted patient journeys, and brought personality to a highly clinical space.

This strategy wasn’t about visibility alone—it was about trust. By consistently pairing education with proof and relatability, vertical video became a tool to reduce hesitation, build authority, and move viewers from curiosity to confidence—and ultimately, to booking.

Cost of Treatment

Dispelling the cost of this luxury treatment

PRPR Eye Treatment

Tapping into the growing bioregenerative audience

Sculptra Face

Showcasing a provider getting treatment to build credibility

Celebrity Spotlight

Adding to the trending conversation of celebs aging

Male ENhancement

Appealing to the growing male audience interested in filler

Imfluencer Marketing

Partnering with influencers who reflect our audience & clientele

Profile Harmonization

Speaking to millennials directly about rejuvenation

Imfluencer Marketing

Partnering with influencers who reflect our audience & clientele

Carousels Built for Saves, Shares & Authority

Carousels were a core pillar of BeautyFix’s social strategy—used to launch new services, educate patients, and actively shape beauty conversations. Under my direction, we designed carousels to respond to trending cultural moments—such as viral discussions around celebrity lips—to dispel filler myths, contextualize clickbait headlines, and provide medically grounded education.

At the time, this proactive, conversation-driven use of carousels was uncommon in the med spa industry. By consistently entering cultural conversations early and pairing them with an evergreen editorial framework, BeautyFix established a model for educational, high-engagement carousel content that many med spas now emulate.

Meme Culture, Strategically Applied

In the beauty industry, relevance moves fast—and attention moves faster. At BeautyFix, I used meme culture as a performance tool, not a gimmick. By pairing an evergreen editorial calendar with real-time trend integration, I was able to plug culturally relevant moments into the content mix without disrupting brand credibility.

This approach kept the brand consistently in-conversation while driving results: a 40% lift in engagement, steady audience growth, and stronger connection with both existing and prospective patients. The key wasn’t chasing trends—it was building a system that allowed us to move quickly, stay on-brand, and convert relatability into results.

Aesthetic Refresh: Illustration & Graphic Design

I developed custom illustrations and graphics that reimagined BeautyFix’s visual identity—moving the brand away from its outdated, clinical aesthetic and toward a modern, editorial look inspired by Cosmopolitan-style artwork. My creative and art direction helped position the brand as youthful, fresh, and culturally relevant.

PAID SOCIAL

360 CAMPAIGNS

From Concept to Conversion

I led full 360° campaigns from spark-of-an-idea to final rollout—owning strategy, creative direction, production, and execution. From promos and seasonal sales to holiday moments and new service launches, I built concepts that not only looked good but moved the needle.